Everything You Need to Know As a Patient at Coquitlam Dental Clinic

Dental insurance is a contract between the patient, their employer or union, and the insurance company. We are not a party to that contract, but as a convenience for our patients we will work with most dental plans by processing claims for treatment and accepting payment directly from the insurance company for the portion covered by the plan. There are a wide variety of dental plans with varying benefit levels, so it impossible for us to know all the details about every patient’s coverage. It is the patient’s responsibility to understand their plan and to keep us informed about any changes. Because the treatment is provided to the patient, not the insurance company, you are legally responsible for all costs not covered by the dental plan. To assist you in determining what your dental plan covers, we can send in a pre-determination request to the insurance company prior to commencing treatment. Once this is received (many dental plans send these only to the patient, not to us, so please advise us when you receive it) we can review this with you and provide a treatment estimate for you.